Frequently Asked Questions

Frequently Asked Questions

How much do the tutorial sessions cost? 

They are free of charge to all Dickinson State University students.

What subjects are covered?  

Email us at to get a copy of our class list.  We'll respond to you ASAP during the work day (8 a.m. - 5 p.m.).

What kinds of things will/won't happen during a tutorial?  

Every tutorial is different, depending upon your needs and the style of your tutor. Sometimes you’ll be working on the details of a specific assignment, while other times the tutor may be helping you to improve your understanding of concepts, ideas, techniques, or problem solving skills. The tutor may also work with you to improve your study skills or manage your time more effectively. We try to be flexible in best accommodating your needs.

You are free to choose the topic(s) of the session, though the tutor may work with you to narrow it down to something manageable in the time allowed. Keep in mind that you can’t do EVERYTHING in a single tutorial, and if you try to do too much, the session won’t be that helpful. Thus, it is sometimes useful to spend a little time before your tutorial trying to identify the specific things you would like to work on.

Finally, we want you to succeed, and doing your homework for you doesn’t really help that! For example, we are happy to help you to understand concepts well enough to be able to solve problems, and we can go through specific problems as needed, but coming to a session expecting the tutor to work out answers to 15 different math problems is probably not appropriate. As another example, we are happy to help you with any aspect of your writing, including brainstorming, outlining, organizing, grammar and usage, and formatting. However, it is not appropriate to drop off a paper and sit there for 50 minutes while the tutor edits it.

If you’re still not completely clear about what happens in a tutorial, don’t worry! Your tutor will be happy to help clarify things.

How long are the tutorial sessions?  

You have the choice of 25 or 50 minute sessions (though there are some times during the week when a tutor’s schedule may only allow for a 25 minute session).

Where can the tutorial sessions take place?  

All sessions take place in the Tutoring Center.  Come to the Lower Level of Stoxen Library and look for our Tutoring Center sign.  We're pretty easy to find.

Do I need to make an appointment?  

Appointments are not required. However, there is no guarantee a tutor will be available unless you make an appointment.

How do I make an appointment?  

Come down to the Academic Success Center in the Lower Level of Stoxen Library. We’ll be happy to help you! You can also set up an appointment from home. Tutoring appointments are always made through Accudemia. If you want detailed instructions, please email us at  We'll be happy to send you a copy of our handy instructions sheet. 

Can I use an off-campus computer to schedule an appointment?  

Certainly! Simply click here and follow the directions.

Are the sessions one-on-one, or in groups? 

We specialize in one-on-one tutoring. However, for some courses, group tutoring is helpful and entirely appropriate. If you’re interested in being tutored as a group of two to four students, please talk to your tutor and/or contact Michelle Stevier-Johanson or Kayla Noah, the Tutoring Center coordinators. Contact information is found on the Tutoring Center homepage.

What if I can’t make it to an appointment? 

Please cancel the appointment, using the Accudemia system, as soon as possible. If you need assistance, please call (701) 483-2999, email us at, or stop by the Academic Success Center. We’ll be happy to assist you.

Is attending class required for tutoring? 

Yes. You must be attending the course on a regular basis in order to be tutored in it.

How do I prepare for my tutoring session? 

Bring whatever you need for your session: assignment sheet, textbook(s), source material. You will need to have a pen or pencil and paper with you. Come ready to work, and expect the tutor to assist and guide you (not do the work for you). Also keep in mind that the more work you do before the tutorial, the more you will get out of it.

What do I do if things aren’t working out with my tutor? 

On occasion, this happens. Tutors and tutees can bring different expectations to the session, or have very different learning styles.

If there are multiple tutors for your course, simply sign up with another tutor, and don’t worry about offending the tutor with whom you worked first. We don’t take these things personally.

If there is no other tutor for your course, contact Kayla Noah (for math and science tutoring) or Michelle Stevier-Johanson (for writing, social sciences, and other tutoring) to discuss the situation. We will work together to resolve whatever problem(s) you’re having.

What if my tutor doesn’t know the answer to a particular question or problem I have? 

Keep in mind that our tutors are expert students, not professors. Although they’ve been successful in the courses for which they’re tutoring, they will not know or remember every aspect of content material. If your tutor doesn’t know the answer right away, this is a learning opportunity for both of you. During your tutoring session, you will work to find the answer together, and, in so doing, you will see what an expert student does when he or she doesn’t know the answer.

If I have a question that is not covered here, what do I do? 

Talk to tutor coordinators Michelle Stevier-Johanson and Kayla Noah, or contact any tutor and have the tutor bring your question to us.