Information Technology Services

Questions? Contact Us.


Info Technology Services (ITS)
May Hall, Rooms 4, 9 and 11.

Call DSU Help Desk 701-502-4307

DSU Help Desk Form

Call NDUS Help Desk 866-457-6387

NDUS Help Desk Form

  • PC Recommendations
    • Windows 10 or 11
    • 16GB (or higher) RAM
    • Webcam/Speakers/Mic
    • Intel i5, i7, or i9 (or AMD Ryzen 5, 7, or 9) processor
    • 512GB (or larger) Solid State Drive
  • Macintosh Recommendations
    • OS v14 “Sonoma” (or latest)
    • 16GB (or higher) RAM
    • Webcam/Speakers/Mic
    • Intel i5, i7, or i9 (or latest M-Series Apple Silicon) processor
    • 512GB (or larger) Solid State Drive
  • Chromebook, iPad, Android Tablets Recommendations
    • Chromebooks, iPad and Android Tablets are not compatible with most DSU coursework and software.
    • Smartphones are also not compatible with most DSU coursework and software.
  • General Requirements
    • Java
    • A webcam, speakers and microphone are required for the following online courses:
      • COMM 110 Fundamentals of Public Speaking
      • CSCI 101 Introduction to Computers
      • COMM 211 Oral Interpretation
      • NURS 398A Health Assessment Clinical
      • All courses designated as DSU Live Online
    • Recommended internet connection with 50Mbps download and 5 Mbps upload or more
    • Microsoft Office 365 is offered to all DSU students for free.

Click here to view our computer lab schedules.

Computer Lab Locations

  • May Hall, Room 1
  • May Hall, Room 7
  • May Hall, Room 19
  • Murphy Hall, Room 159
  • Ag. Department, Room 103
  • Blue Hawk Virtual Lab
  • Stoxen Library (open lab/no classes)

Access the Blue Hawk Virtual Lab.

This is a virtual lab hosted by DSU. Connecting to this lab will have no effect on scheduled courses in our physical labs.

Remember to sign in to One Drive with your firstname.lastname@ndus.edu and save your files there!

Available apps:

  • Accupower
  • CowBytes
  • DNRGPS
  • FINPACK
  • Google Earth Pro
  • Office
  • SPSS
  • Visual Studio

Remote Lab Access utilizes your browser to open a remote session to a physical lab machine. Before remoting to a lab, please see the schedule above. Utilizing a lab when other classes are scheduled is strongly discouraged and may result in an aborted session.

Tip: Recommended browser is Firefox. You may notice an “Aborted” error while using other browsers.

  • Step 1. Sign in with campus connection credentials. (use @ndus.edu)
  • Step 2. Choose a computer lab from the map.
  • Step 3. Pick an available lab machine and click “connect”. Green indicates “available”, Red indicates “in use”, and Blue indicates “powered off”.

When you are finished, please close the session by clicking the “x” on your browser tab or double-click the “Sign Out” shortcut on the desktop.

DSU Guest network is used for temporary guest access for those who are waiting for their NDUS account to process, or do not have an NDUS account (Vendors, Visiting Groups, Etc.) DSU Guest access will last for 5 days before reregistration is required.

View instructions and onboarding documents

Wireless internet access is available in the residence halls.  There are three SSIDs, but you will only see two initially, DSU Open and DSU Guest.  DSU Secured will become available after onboarding.  DSU-Open network can be logged into with your normal NDUS credentials (same as logging in to a DSU Lab computer) for 24hr access only.  However, we encourage students to utilize the instructions to onboard to DSU-Secured as login information is retained for the full academic year.  Included in the instructions are sections for Windows, Android, and Apple devices; however, you may use these instructions as a guide to onboard other device types also.

DSU Guest is used for temporary guest access for those who do not have an NDUS account.  

In addition, students will also be able to onboard up to five additional devices (TVs, Game consoles, etc) through the My Devices Portal at https://MyDevices.dsu.ndus.edu.  You may sign in with your NDUS account and manage your devices.

View instructions and onboarding documents

Note the wired internet is available also by connecting to the network ports in each room.

The ITS Help Desk asks that you call them at 701-502-4307 if you experience problems connecting to the network.

Microsoft Office 365

If you are a current DSU student or employee, Microsoft Office 365 ProPlus is available to you at no cost. If you are a DSU student, you must be enrolled for college credit. If you are an employee, you must be actively employed by DSU to be eligible for the program. Whether you are a student or an employee, you must connect to the Internet once every 30 days to confirm your eligibility status.

Your download will include the following:

  • Office 365 ProPlus for PC or Mac
  • Microsoft Word, Powerpoint, Excel, Outlook, and more (Note: Access and Publisher are not available for Mac.)
  • Office Mobile for iPhone
  • Office Mobile for Android

You can use this on up to five PC or Mac computers. You can also use Office Mobile for Android or iPhone on up to five mobile devices. It is a full version of Office and is available for offline use.

Office 365 ProPlus Download Instructions:

  1. Go to http://mail.office365.com.
  2. Students and employees log in using your email address (typically firstname.lastname@ndus.edu) and password.
  3. Click on the App Launch icon in the upper left-hand corner of your screen.
  4. Select “Office 365.”
  5. Click on “Install Office.”
  6. Run the setup file and follow the instructions.

Antivirus Software Download

The North Dakota University System moved to implement Cortex XDR software for university-owned machines. For use on personal computers, there are many antivirus solutions for Windows and Macintosh, both free and retail. While DSU does not endorse any program, Windows Security/Defender is a built-in virus & threat protection system by Windows. For the Mac, programs such as ClamXav can provide effective protection. In addition to these, Malwarebytes also offers protection for Windows & Mac.

Note: You must be connected to the DSU Campus Network (Wired or Wireless). Currently, Windows OS has full support. Other operating systems have limited support.

Click here and follow the instructions on the page

Dickinson State University uses DUO Two-Factor Authentication to protect electronic information on email accounts. DUO makes sure that you are the only person who can log in to your account, even if someone knows your password. It does this by verifying your identity with a second device like a cell phone, desk phone, tablet, or hardware token.

Using the DUO application with a cell phone, land line, or tablet is free. A hardware token can be used with DUO for a nominal, one-time fee. A hardware token is a small device, about the size of flash drive, that will generate a code for secondary authentication when commanded.

To purchase a hardware token:

  • The cost of the token is $8.00
  • Bring the token to ITS (May Hall, Room 9) to program and activate.

DUO Desktop Instructions

DUO Mobile App Installation

 

  1. Download and install the Microsoft Outlook app from your device's app store.
  2. Open the Microsoft Outlook App once it is finished installing.
  3. Click "Get Started."
  4. Enter your DSU email username (typically Firstname.Lastname@ndus.edu).
  5. Click "Continue."
  6. Enter your NDUS ID password.
  7. Click "Sign in."
  8. If you are enrolled in DUO Two-Factor Authentication, you will be prompted by DUO to authorize the login attempt.
  9. Click "Skip" when prompted to add another account.
  10. Click through the tutorial screens or click "Skip" to be taken into your account.

 

Dickinson State University uses a variety of technology to support your learning experience. Instructors and students are invited to contact the ITS office with any questions.

Blackboard

DSU uses Blackboard to connect online students with courses and professors. Each course offered online will have a page on Blackboard for you to gain access to online discussions, available resources, and research materials.

Blackboard Collaborate
Using microphone, webcam, and speaker capabilities, Blackboard Collaborate allows you to connect with your instructor and other students in real time. You can communicate and share information either through a share-screen function or the distribution of files.

Brainfuse Online Tutoring
Our mission is to connect people who want to learn with experts who love to teach. For over two decades, we have pursued that singular goal. In the process, Brainfuse has completed millions of tutoring sessions and has become one of the world’s leading online tutoring providers, serving a diverse client base of libraries, school districts, workforce centers, and higher education institutions.

With Brainfuse, users receive real-time instruction via our proprietary online classroom, a comprehensive lesson library, and targeted diagnostic tests. We serve institutions across North America including the New York Public Library, University of Tennessee, Virginia’s Statewide Community Colleges, Los Angeles County Library, Toronto Public Library, and Chicago Public Library.

YuJa
YuJa records class time and course content for you to watch live or review in your own time. YuJa is used across campus by instructors in the face-to-face classrooms, IVN classrooms, and online. These recordings can be accessed within Blackboard course pages using the YuJa link.